No Visa, No Clue... Many Worries!

As an addendum to my Friday post, we still have no visa! We waited until 8pm (the office is supposed to close at 6pm...) while another two or three suitcases of passports were transported (by cab) from the Indian Embassy to the offices of Useless & Useless, Inc. Tom's was not among them, despite having a delivery date of Friday and his receipt. "Oh, that's not guaranteed," advised one apathetic employee. Great! His suggestion? "Come back Monday... I'll do you a favor, speed it up..." How?? I'm not sure what he did other than mumble and shuffle off with our receipt. He couldn't care less as I demanded to know what time, what we could do to expedite further, whether we should go to the Embassy ourselves, or the fact that we had a flight on Monday! The chaos in the office was palpable. Plastic buckets alphabetized and passports slung into them; bundles of passports grabbed willy-nilly from who knows where, waiting for who knows what; the seemingly helpless attitude of the staff... I have to go back later in the week to collect mine... and live through this mini-hell all over again. My big concern is that if neither visa is process, and we need to get our passports back, how will they find them? My urge to leap over the counter and search through the chaos myself may not be containable!! The system - I use the term loosely - started on October 1st; it will be interesting to see if it lasts without imploding until November 1st.