Friday, November 24, 2006

If It Seems Too Good To Be True 2

So while we're on the subject of so-called bargains, here was the worst crime so far in India, and sacrilege, it involved alcohol! Sopexa, promoters of French food and wine, were in town to help educate the masses, and restaurant and hotel wait staff, about the joys of French wine. Of course, it's all about selling more French wine, but who cares about the marketing ploy when a glass of 'real' champagne (hard to get here and bloody expensive) was just Rs. 600 per glass (approx. $15). Quelle bargain! Excitedly, we ordered our wine and waited. And waited. And waited. Eventually the champagne was carried into the restaurant like a newborn baby; waiters gathered round, oohing and aahing, but no-one daring to open it. The Sopexa rep cautiously carried the bottle to our table but to our horreur, instead of popping and pouring, she went onto show the fledgling cork-poppers how to open the bottle - complete with Q&A's! While I don't disagree that education is needed (how many times have we watched our champagne cork being 'popped' out of the bottle by the waiter's thumb, and at least a glass full of fizz go flying onto the floor) just don't do it in front of the punters! Eventually after protestation from the thirsty punters, they poured. Little by little, the fizz dripped into the champagne flute. Then it abruptly stopped. Not just an inch short of the top of the glass, but a good half glass short. Why? Because the promotion, we were told, was for a tasting size, not a full glass. Now, call me old fashioned, but I like to taste a full glass, sometimes a bottle, when I'm drinking fizz, but moreover, nothing in the promotional materials or wine list indicated that it would be a mouthful vs. a flute full. And how did the staff, then restaurant manager, handle our complaints? By telling us something could be done tomorrow - maybe. Not good enough! We recommended the simple solution of pouring a full glass to shut us up and then change their materials to avoid other misunderstandings. It worked, but after 40 minutes, I'm afraid the offer had lost some of its sparkle for us. If Sopexa is coming to a town near you, Bon Chance!