Shock News Story
I had to giggle when I saw this story on the front page of Sunday Times of India:
Tales of a trailing spouse in Bengaluru
I had to giggle when I saw this story on the front page of Sunday Times of India:
Posted by
The Author
at
1:29 pm
Labels: Airport, Bangalore, Bengaluru, customer service, Flying, India, Times of India
So, BA just posted a 45% rise in profits. BA b oss Willie Walsh is happy, of course, but decided NOT to take an annual bonus because of the recent Terminal Fiasco, sorry, opening of Terminal Five. I'm sure that that reputed $1.4 million dollars will be put to better use paying just a few of the people who've claimed insurance directly from BA for delayed baggage. I for one benefited to the tune of $500 (and contrary to what I wrote earlier, it WAS for the full amount). The full financial effects of T5 will not be felt until next year given that it opened to close to the end of the fiscal year, so watch this space. In the meantime, I find it unbelievable that BA is suggesting they may have to put up flight prices in response to surging fuel costs. In an environment where most people would currently rather fly Baghdad Airways than British Airways, one would think they would use their marketing savvy to rebuild customer loyalty and entice nay-sayers back into the fold with cheaper fares. I for one will still fly BA for convenience of a direct flight to the UK, but am still in my heart of hearts a Virgin. Virgin Atlantic. Nothing beats the purple and red decadence and sheer fun of Richard Branson's Upper Class experience; the hanging chair in the old Heathrow lounge; the sausage sandwiches and unlimited champagne; and a free fake tan and a manicure before even getting on the plane. BA are fun-suckers on the ground, in-flight, and at baggage (what baggage?) reclaim. And soon we will have to pay more for it. Bloody Appalling!
Posted by
The Author
at
6:39 pm
Labels: BA, British Airways, customer service, Flying, London Heathrow, Richard Branson, Terminal 5, Upper Class, Virgin Atlantic
I got an email last night from BA settling my claim for compensation - WOW - that was quicker than it took for my bag to get to me! Of course, it was not for the full amount I claimed for, despite being quite conservative and NOT buying the $300 jeans or the winter coat or the boots... I guess the proof will be how long the check takes to get to me. Let's hope they use Royal Mail vs. Air Mail...
Posted by
The Author
at
5:40 pm
Labels: Airport, BA, British Airways, customer service, Flying, Heathrow, Missing Baggage
So, after five days 'missing in action' my luggage from BA finally arrived. Not a word of warning or the promised phone call, just a slip through the door to say it was in the recycling bin! Thank god it wasn't recycling day... Suffice to say my claim for five days of necessaries is lodged with BA and we can only wait with baited breath to see what they deem necessary or not. The fact that I had traveled from a country currently celebrating temperatures of 100 fahrenheit and above, to one that was lucky to reach a half of that, one would think that a coat and boots would be 'necessary' items.
1. You can get pate in the supermarket - that's pate for dogs as well as humans - in fact, you can get ANYTHING in the supermarket.
2. You are driving along in bright sunshine then suddenly hit a freezing snowstorm.
3. The line for the Manchester flight contains at least one woman in a full 'leisure' suit complete with camel toe.
4. The TV is full of repeats, celebrity cooking programmes, and property programmes (with/without celebrity).
5. Wine is one fifth of the price of India - and 10 times better.
6. You can drive YOURSELF around the city AND get up to speeds of more than 10 mph.
7. McDonald's sells beef.
8. The temperature is in single digits.
9. The cows are ALL in fields.
10. Your luggage doesn't arrive when you do...
Posted by
The Author
at
8:04 pm
Labels: cows, England, Flying, Manchester, McDonald's, Supermarket, TV, UK, Wine
Anyone living in Bangalore knows that the traffic can be a pain and turn even the shortest of journeys into an expedition... and while we are excited about the arrival of a brand spanking new international airport to the city, the travel time to reach it has caused much concern. It's in the north, outside the city, about 40km from us - but that's about 2.5 hours driving time, depending on the time of day. And while road improvements are being undertaken, there are still certain areas prone to jams. The existing airport, while old and small, is just 10 minutes away from us in the south of the city. And we are not alone in wanting the existing airport to stay open for domestic flights at least. The new airport travel time could turn a quick 3 hour door to door trip to Goa into a 6 hour nightmare. So, the front page of the newspapers was a welcome relief this morning, delivering the news that, surprise surprise, the new airport, due to open on March 28th, will now be delayed for two to four weeks due to the air traffic control system not yet being operational and approved. Rather selfishly, as I have a big trip planned shortly, I can only pray that the system doesn't get approved until I am safely landed back in Bangalore, meaning that instead of leaving the house at 2am I can leave at about 5am for my flight... and have a 10 minute journey home at the end of that long haul flight back.
Supersize me is an expression associated with the US and it's never more apparent than when you've been away from it for a while. Everything is bigger - coffee cups, food portions, buildings, and of course, people. I read only yesterday that with more than 50% of New York residents being either overweight or obese, the city is funding 'fruit carts' for poor neighborhoods so they can get some good food vs. junk food. While we are big, I don't think we are 'supersize,' although living in Asia is interesting for a couple of six footers like us. I can't buy shoes here as my size 42/43 is tooooo big (but I can have them hand made for next to nothing, so that's a plus!) and clothes shopping is a nightmare for someone with long limbs. Even sports clothing is difficult: Adidas sells 'Asian' sizing, and their Asian XL barely covers my midrift! My husband has problems too: a slim fit Anokhi shirt? Forget it. Despite his recent 10kg weight loss, the shape is just not right. He has a great solution - Custom Made! Shirts, suits, pants; all very well made and very inexpensive. Will he ever be able to live in the West again??? His current trip to the US brought home a very real fear we both used to have when flying internally. No, not terrorist attacks. Or even bad airline food. The fear that the 'supersize person' would be seated next to you! By 'supersize', I don't mean a few pounds overweight, I mean obese; the 300lb+ man/woman who will spill over into the adjoining seat and need the seatbelt extension designed for moms with babies. We have all done it. Sat cowering in our seat as the overweight person walks up the aisle looking for their seat number; a sigh of relief flooding over us when they sit down before our row, or pass us by altogether. So, my 'large in Asia, small in the US' husband was particularly chuffed when boarding a flight in the US to be told by the passenger in the seat next to him, "thank god you're sitting next to me, you're thin!" So, while in Asia, we may be 'supersize,' back in the good old U S of A, we are mere small fries.