Tuesday, August 07, 2007

Imperial Rant

I was reminded last night of our recent experience at one of India's, arguably South Asia's. finest hotels, The Imperial in Delhi. Since moving to India, we have stayed there a handful of times but our last stay virtually mirrored our first stay nearly two years ago..... We arrived for a three night period and were met at the airport by driver AND greeter who escorted us to the hotel, where greeter swiftly disappeared after a few quick words with the front desk ... As we tried to check in, we were asked to take a seat in the lobby for a few minutes, after which time, a member of staff asked us to join him in a very quiet area of the restaurant. What had we done? Were our visa's not right? Had the corporate rate increased? None of the above. We were advised that a 'government delegation' had overstayed its welcome and would we mind being 'shifted' to the Shangri La (not shabby) two minutes down the road, just for one night. We negotiated a room upgrade and a complementary dinner, plus we were staying another two nights so all was not lost. Fast forward to July 4th this year.... we arrived at the hotel at 9pm with a booking at 9.30pm in their fabulously lauded and expensive Spice Route restaurant. As the receptionist pulled up our booking (which was made on the hotel's website a few months prior) the words BOUNCE BOUNCE BOUNCE flashed across her screen. When I asked what it meant, she quickly closed the screen and called the duty manager, who arrived with the familiar request to 'take a seat in the lobby...' This time we were ready! No, was our answer, let's sort it here... then came the old 'government delegation' chestnut. We refused to budge. It was the July 4th holiday and we were eating in a half hour. No way! Well, they asked, could we check out at 7am? No way! We were leaving on an international flight at 1pm. At which time, the duty manager 'scuttled away' (there is no finer way of putting this) without a word of an apology, leaving the receptionist to hand us our keys and show us to our room. Not a pleasant start to our short stay and one which, I have to say, has left me thinking of moving hotels next time we are in Delhi. We did file a complaint with the hotel and posed questions on their criteria for 'bouncing' guests to which we received a very hasty letter of apology in the mail - but no comped night or dinner!!!

Monday, August 06, 2007

Back in Bangalore

So, after a whirlwind tour of Europe, I am now back in Bangalore where it's wet and windy and not at all pleasant! Despite the torrential rains in England, we managed to survive a whole week without rain; in fact, we actually got sunburnt at this year's Great Yorkshire Show, one of the only agricultural shows to go ahead this year because of the weather. It was a great change to see cows, goats and sheep in fields, vs. on the streets as they are in Bangalore! We were then lucky enough to have dinner at the fabulous Fat Duck restaurant in Bray, always ranked as one of the top restaurants in the world. It was quite an extravagance but worth every penny for the theater that accompanies each course, the fabulous food, and the stunning wine. We stayed over in Bray at Redroofs at Oldfield, which I believe will have been flooded shortly thereafter as the English rains headed south to Maidenhead. After that, I headed off to Paris for a couple of days (where it DID rain), then took the fabulous overnight train to Madrid, and finally onto the Costa del Sol where, as my friend Sue puts it, we stayed for a few days in 'a diamond in a pile of XXXX!' The weather was glorious, so it was down to earth with a bump when I got back to rainy, cold Bangalore. I can never remember how long the monsoon lasts here, as we get it once on its way north, and again on its way back. The only thing we can be thankful for is that, so far, we aren't having it as bad as the rest of South Asia where almost 20 million people have been displaced because of the rising flood waters. Let's hope it subsides - everywhere - soon.

It's been a long time...

... but I am now back in Bangalore and was quite physically 'moved' to blog when I read this story... Indian suspect in banana ordeal : An Indian suspect was forced by police to eat 50 bananas as a laxative, to retrieve a necklace he was accused of stealing and swallowing. When the bananas failed to produce the desired effect, police fed Sheikh Mohsin rice, chicken and local bread. Finally the necklace, which appeared on an X-ray taken on the suspect, was excreted and retrieved. http://news.bbc.co.uk/2/hi/south_asia/6932216.stm It's a dirty job, as they say...